Jess Jaide and Jessica

At Invicta you always receive pleasant, helpful and friendly service but what do you know of the terrific people who make up the Invicta team? In this spot of our newsletter we will introduce you to members of the Invicta staff who help to provide our customers with quality and courteous service on a daily basis. As this is the festive issue of our newsletter we have decided to feature our three talented apprentice Customer Service Advisors Jess, Jaide and Jessica!

Here at Invicta, we believe that apprenticeships are a valuable way of developing new and exciting talent. Apprenticeships in insurance are work-based training programmes that are an excellent and cost-effective way of developing new staff.

We are extremely lucky to have three superb apprentices who are looking to obtain the necessary qualifications and experience to be insurance professionals and launch their careers with us here at Invicta.

As it is that festive time of the year we have decided to add a little seasonal spirit to our Employee Spotlight and find out what our apprentices enjoy most about Christmas!

JESS MILES:

Having gone to school at the local Knole Academy, Jess Miles started out in Business Administration but soon realised that she wanted a more specialist focus to her career. In May 2016, she joined the Personal Lines customer services team at Invicta to gain the experience and qualifications in her new chosen vocation of insurance. Since joining Invicta she has become a key member of the team and always enjoys a friendly chat with our customers.

Jess’ Seasonal Favourites:

Favourite part of Christmas: The Dinner!

Favourite Christmas Film: The Grinch

Favourite Christmas Song: Wonderful Christmas Time

What’s the most essential ingredient of Christmas dinner? Yorkshire Puddings

What do you want to find in your Christmas stocking? A Million Pounds please

Favourite Panto: Cinderella

Best Christmas Cracker Joke: Who is Santa’s Favourite Singer? Elf-is Presley!

Favourite Festive Drink: Baileys

JAIDE DOCHERTY:

Living in Orpington means that Jaide, of all our apprentices has the longest journey to work every day! However, she knows that to be a great insurance broker you need to gain the best experience and for that you have to join the best firm! Jaide attended The Priory School in Orpington and having spent time as an Accounts and Administration Assistant soon decided that insurance would be her chosen career path. In September this year Jaide joined Invicta and has quickly become a valuable asset to the Personal Lines team.

Jaide’s Seasonal Favourites:

Favourite part of Christmas: Food!

Favourite Christmas Film: Elf

Favourite Christmas Song: Santa Claus is Coming to Town

What’s the most essential ingredient of Christmas dinner? Pigs in Blankets & Gravy

What do you want to find in your Christmas stocking? Terry’s Chocolate Orange

Favourite Panto: Peter Pan

Best Christmas Cracker Joke: What do you get if you cross a snowman with a vampire? Frostbite!

Favourite Festive Drink: Baileys

JESSICA ROPER:

Jessica turned her back on a career in retail as a senior sales assistant at a large branch of GAP to pursue a career in the insurance industry. Taking advantage of our apprenticeship scheme, Jessica was welcomed into the Invicta Personal Lines department in September this year. Bright and bubbly, Jessica has already become an important member of the Invicta team! In addition to offering a friendly service to Invicta customers her enthusiastic team spirit has seen us all dressed up in pink and eating homemade pink cupcakes in aid of Breast Cancer Research!

Jessica’s Seasonal Favourites:

Favourite part of Christmas: Opening Christmas presents

Favourite Christmas Film: Elf

Favourite Christmas Song: Driving Home for Christmas

What’s the most essential ingredient of Christmas dinner? Pigs in Blankets

What do you want to find in your Christmas stocking? A new car!

Favourite Panto: Peter Pan

Best Christmas Cracker Joke: Where does Santa go when he’s sick? To the elf centre!

Favourite Drink: Champagne!

Invicta House, Amherst Hill, Riverhead, Sevenoaks, Kent, TN13 2EL
Tel: 01732 471950 Email: info@invictainsuranceservices.co.uk
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